NO MORE SESSIONS? WHY?

Since our inception, parents have asked for a way to pay for classes on a regular basis – like a gym membership – instead of re-registering every session. To better serve our families, Dynamite is pleased to announce a new auto-pay monthly subscription system. This enrollment system offers numerous advantages over our previous system: flexibility to enroll anytime and cancel at the end of any month*; smaller monthly payments (replacing larger lump-sum session fees); and no-hassle automatic monthly billing.

WHY ARE THE MONTHLY RATES ALL THE SAME, NO MATTER HOW MANY CLASSES ARE IN A MONTH?

My daughter's Monday class meets three times in September, but her friend's Tuesday class meets four times. Why do we both pay the same monthly fee?

To determine monthly tuition, Dynamite calculated the number of classes offered on a specific day for the year and set our monthly pricing based on an averageof four classes per month (over the course of the year). Regardless of whether the class day you select has three, four, or five classes in any given month, the monthly tuition remains fixed. This pricing structure accounts for holidays*** and other predetermined gym closures, so make-ups are only needed for missed classes.

WHEN CAN I REGISTER?

Our new system invites families to enroll in classes anytime and end on the last day of any month. If you register for a class that occurs on the same day, our system assumes your gymnast will attend that day’s class. If you know your child cannot attend until the following week, please wait until the following day to enroll.

Example: If you are registering your child for a Saturday class on Saturday and do not intend for your child to attend until the following Saturday, please wait until Sunday to register.

HOW DO I SET UP MONTHLY BILLING?

Your payment information is stored in your member profile. If you haven't done so already, please visit the profile to add a payment method: Add a Payment Method. When you register, you will automatically be set up for monthly billing. Should you wish to unenroll from the billing cycle, simply visit your gymnast's schedule and remove them from their classes.

CAN YOU EXPLAIN MY FIRST BILL? WHY IS MY BILL ZERO?

A gymnast’s initial registration fee includes the pro-rated amount for the remainder of the month in which the gymnast enrolls (based on the number of classes remaining). If there are no classes remaining in that month, we will prorate your bill to $0. Don't worry, you're still registered for the class! We will bill your account accordingly on the first of the month.

MAY I SWITCH CLASSES AFTER REGISTERING?

Yes. Upon a recommendation by your student's instructor or in consultation with Dynamite staff members, you may change your child to a different class at any time (for classes of the same cost). You can switch by navigating to your gymnast's schedule (or click here) and selecting the "Transfer Gymnast" button. From there, simply find the class you want to switch into and click "Add to Cart".

Your new class will be added to your cart where you can review any charges. The system automatically calculates your credit due from the class from which you are switching. The system then applies that credit to the cost of the new class. You will be billed any difference. Your transfer is NOT complete until you have checked out through your cart.

Dynamite reserves the right to switch a student to a different class when the child has difficulty keeping up with the class, lacks sufficient skills compared to the other students, or would be more successful in a different class. Students MUST be the requisite age before attending a class, regardless of teacher recommendations. The system will not let students switch if they do not meet the minimum age.

DO YOU OFFER TUITION DISCOUNTS?

Yes. We continue to offer discounts calculated automatically upon checkout. For gymnasts who enroll in more than one class, each additional class is offered at approximately 50% off the regular single-class monthly fee (we round up to the nearest $5). In addition, we offer a 10% discount off the regular single-class monthly fee when a twin sibling is enrolled in classes (discount applies only to the second twin’s enrollment). Dynamite now offers a 10% discount off the monthly rate to families who enroll three or more siblings (discount applies only to the third or more sibling).

HOW DO I TERMINATE MY ENROLLMENT?

You may select any month for your termination date; note that you will be charged until the last day of the selected month. In the event your child has to end mid-month, cancel your monthly billing before being charged for the following month and drop in (for a fee) for the remaining classes. Be advised that drop-in classes are contingent upon availability.

Example: I wish to terminate my son’s Wednesday class on November 15th. I enter my termination date as October 31st, and drop in for the remaining three classes based on availability (paying the drop-in fee of $30 for each 60-minute class).

HOW DO I RE-ENROLL?

You may re-enroll at anytime. Simply log on to your account and register your gymnasts for your desired classes. It's as easy as that!

THE CREDIT CARD I ENROLLED WITH IS NO LONGER VALID. WHAT SHOULD I DO?

To participate in our auto-pay monthly billing, you must associate your account with a valid credit card number, stored in our secure online system. Should you need to update or change your credit card information for any reason, visit your billing profile by clicking here to make the necessary change. Please contact us with any questions. If a monthly payment cannot be processed on the credit card we have on file, you will receive an e-mail requesting that you update your credit card information.

WILL I RECEIVE AN ORDER CONFIRMATION?

Yes. After you register, you will receive an e-mail receipt confirming your first online payment. Depending on when you register, this receipt will show the pro-rated fee for the current month and/or the full month’s fee in advance. The charge for each full month will remain the same (subject to annual inflationary pricing adjustments).

WILL I RECEIVE EVALUATIONS?

Gymnasts ages 3 to 17 are entitled, depending on the class, to an evaluation of their progress and performance by their instructor. Dynamite instructors conduct evaluations four times a year. Parents intending to terminate a gymnast's enrollment and receive an evaluation should select one of the quarterly evaluation dates as your end date: November 30, 2014; February 28, 2014; May 31, 2014; or August 31, 2014. Gymnasts must be enrolled and participate in at least six classes prior to the end of the quarter to receive an evaluation.

***MY CLASS FALLS ON A HOLIDAY, CAN I SCHEDULE A MAKE-UP?

No. These holidays are calculated into the class schedule, so no make-ups are permitted for these days.